

Manulife commissioned the Centre for the Advancement of Social Sciences Research (CASR) of Hong Kong Baptist University to conduct a survey with the support of CFSC from December 2020 to January 2021. With over 300 respondents of low-income groups interviewed, the survey reveals their healthcare issues and health-related habits, as well as the impact of COVID-19 on their employment.
The survey found that low-income families are lacking proactivity in seeking medical care and access to medical check-ups or insurance. Up to 42% of respondents stated that they would not consult a doctor with early signs of illness, and of them about 79% would rely on over-the-counter medicines. The majority of respondents (89%) also did not have a regular medical check-up as they found it costly (71%) and believed that there were no pressing health issues (37%). The findings showed that low-income groups are not recognizing the necessity to identify or take care of their healthcare needs at early stage, with 82% of the respondents without any medical insurance at all. This reveals an immediate need to support grassroot families and promote preventive healthcare and early intervention to rectify the situation.
The COVID-19 outbreak has accelerated the situation further as almost two-thirds of the respondents (66%) are experiencing different levels of impact from the pandemic, including income reduction, unemployment or cut-down on employee benefits. Yet, the survey also found that 81% of respondents have wide-ranging medical needs, including sustained pain (48%), oral problems (42%), nutrition or body weight issues (13%), that require attention and care.
Details of the survey:
Manulife NewsroomPress news: hket
Oriental Daily
HK01
Hong Kong Business Times
The Standard
(Source of information and photo: Manulife)
(March 16, 2021)